Our Policies

At NBMposter, every piece in our collection is chosen with care and handled with the respect it deserves. These policies are designed to give you complete confidence before, during, and after your purchase.

Condition Grading

Each poster is personally evaluated by our team. We apply a consistent grading scale so you always know exactly what to expect upon arrival.

Grade	What it means
A+	Exceptional condition — pristine colours, no folds, no restorations. As close to original as possible.
A−	Very good condition — may present a very faint trace, minor crease, or a discreet restoration that does not affect the visual impression of the work.
B+	Good overall condition — the image reads beautifully. Paper may show slight aging or lightly marked folds, consistent with the age of the piece.
B−	Honest condition — the piece carries visible signs of age or one or more notable restorations. Fully disclosed, and often still a remarkable work at an accessible price point.

Need more details? We are happy to provide additional photographs of any item upon request — including close-ups of any restored areas, edges, or specific details. Simply contact us before purchasing at info@nbmposter.com and we will respond promptly.

Shipping & Packaging

Every poster leaves our gallery carefully rolled and protected in a reinforced PVC tube and in a box, insured at its declared value. We take the same care packaging your piece as we do selecting it.

Tracking information is provided as soon as your order is dispatched, so you can follow your shipment every step of the way.

Note for international buyers: Import duties and customs fees may apply depending on your country of destination. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking your local customs regulations before ordering. We are always happy to help with any questions.

Currency & Pricing

All prices are listed in Canadian dollars (CAD). To make your shopping experience as seamless as possible, our system automatically displays prices converted into USD, EUR or other currencies depending on your location, using live exchange rates with a standard rounding applied. The final charge at checkout reflects the rate at time of purchase.

Returns & Satisfaction

We want every piece you receive to feel exactly right in your space. If for any reason you are not fully satisfied with your purchase, we are here to help.

To initiate a return, please contact us within 14 days of receiving your shipment at info@nbmposter.com or by phone at 514.806.1785. Include your order number and a brief description of your concern — we will follow up within one business day with clear next steps.

Once a return is confirmed, the poster must be shipped back within 3 business days of our confirmation, using equivalent protective packaging to ensure the piece arrives safely. Return shipping costs are the responsibility of the buyer, except in cases where an error has been made on our part.

Before completing a purchase, we encourage you to reach out with any questions — about condition, provenance, size, or anything else. We would rather spend time answering your questions than handle a return. Our team is always available and genuinely enjoys talking about these works.

Get in Touch

Whether you have a question about a specific piece, need advice for a decorating project, or are looking for something particular for your collection, we are always glad to hear from you.

Email: info@nbmposter.com
Phone: 514.806.1785
Live chat: available directly on our website